Frequently Asked Questions

When will you be open for bookings?

We will be re-opening from 4th July 2020.

Please do not visit if you, or any of your party, are feeling unwell , experiencing symptoms of Corona Virus or have been in contact with anyone with symptoms of Corona Virus 14 days prior to arrival. To ensure the safety of all our guests, we will be adhering to Government guidelines on preventing the spread of Corona Virus.

What deposit is payable?

Our normal deposit is 25% of the rental fee. However, as a special consideration to our guests during the current Covid-19 situation you can secure a break for a Special Discounted Deposit of only 10%.

Please do not visit if you, or any of your party, are feeling unwell , experiencing symptoms of Corona Virus or have been in contact with anyone with symptoms of Corona Virus 14 days prior to arrival. To ensure the safety of all our guests, we will be adhering to Government guidelines on preventing the spread of Corona Virus.

When will I need to pay the balance?

Under our standard Terms and Conditions, your balance is due at least 8 weeks before arrival. However, during this current Covid-19 situation we are happy to accept balances 2 weeks before arrival for stays during 2020. For Christmas and New Year, balances are due 4 weeks in advance of your stay. If your booking is made within these limits then the full amount is payable upon booking.

Please do not visit if you, or any of your party, are feeling unwell , experiencing symptoms of Corona Virus or have been in contact with anyone with symptoms of Corona Virus 14 days prior to arrival. To ensure the safety of all our guests, we will be adhering to Government guidelines on preventing the spread of Corona Virus.

What Covid-19 cancellation policy do you have?

If your booking is affected by Covid-19 Government restrictions we will do our very best to reschedule where possible, or offer a voucher towards a future stay, as a first step prior to refunding. Restrictions refer to Government accommodation closures. We hope these options suit guests’ circumstances, whilst helping us maintain Gable Cottage as a business. Cancellation for any other reason will be subject to our normal Terms and Conditions (take particular note of our newly updated Covid-19 clause) and standard Cancellation Policy.

Please do not visit if you, or any of your party, are feeling unwell , experiencing symptoms of Corona Virus or have been in contact with anyone with symptoms of Corona Virus 14 days prior to arrival. To ensure the safety of all our guests, we will be adhering to Government guidelines on preventing the spread of Corona Virus.

What Covid-19 cleaning protocols will you be following?

The health and safety of all our guests is of paramount importance to us here at Gable Cottage. We are committed to adhering to Government cleaning guidelines for the re-opening of holiday accommodation and are following Government approved Cleaning Protocols published by the Professional Association of Self-Caterers. We have been awarded the VisitEngland ‘We’re Good To Go’ accreditation in recognition of this.

Please do not visit if you, or any of your party, are feeling unwell , experiencing symptoms of Corona Virus or have been in contact with anyone with symptoms of Corona Virus 14 days prior to arrival. To ensure the safety of all our guests, we will be adhering to Government guidelines on preventing the spread of Corona Virus.

Can I bring my own bedding and towels?

We supply bed linen / towels and make up the beds for you ready for your arrival. However, under the current circumstances we are happy to give you the option of bringing your own bedding and towels – please just let us know in advance.

Please do not visit if you, or any of your party, are feeling unwell , experiencing symptoms of Corona Virus or have been in contact with anyone with symptoms of Corona Virus 14 days prior to arrival. To ensure the safety of all our guests, we will be adhering to Government guidelines on preventing the spread of Corona Virus.

How many dogs do you welcome?

We can welcome up to two dogs. However, we ask that dogs must be house trained and are not allowed on furniture or upstairs. Please do not leave your dog(s) unattended for long periods of time.

Can I pay by credit card?

Our preferred method of payment is by BACS although we can also accept payment by credit card.

Where is the nearest pub?

The village pub is just around the corner from the cottage. It is a beautiful 17th century former coaching inn serving delicious home-cooked meals and locally brewed ales.

Do I need to pay a security deposit?

We require a security deposit of £200. This will be refunded within 7 days of the end of the holiday less any charges for breakages or damage for which the guest is responsible and/or charges for additional cleaning beyond the normal cleaning regime. In the event of any breakage, the guest should let the owner know as soon as possible so that replacements can be arranged promptly.

What standard cancellation policy do you have in place?

Money paid at the date of cancellation is non-refundable unless the owner is able to re-let Gable Cottage for the original dates and at the original rate. If re-let the owner is entitled to charge you for administrative work along with any shortfall if the value of the new booking is less than that of the original booking. If you have holiday insurance you may be able to recover these cancellation charges. We recommend you take out holiday insurance for this reason. Where minimum stays apply (e.g. Christmas, Bank Holiday weekends etc.) alterations will incur cancellation charges.

Are dogs welcome in pubs and restaurants nearby?

The village pub just around the corner from the cottage is dog friendly as are a number of other local pubs and restaurants.

Is your garden enclosed?

The cottage has a courtyard garden to the front and side which is laid to gravel. While it is mostly enclosed by a hedge and fencing we cannot guarantee it is completely escape proof!